FAQ

Are pieces made to order?

Selected pieces are made to order. This will be stated on the product page.

How long does processing take?

Orders are processed within 3–5 business days.

How long does delivery take?

Delivery time depends on your location and will be calculated at checkout.

Do you restock?

Some pieces are limited and may not be restocked.

Can I change or cancel my order?

Orders can be changed or cancelled within 24 hours of purchase. After this period orders cannot be modified.

Please contact us at support@vonshe.com with your order number.

What size should I choose?

Please refer to our Size Guide.